Executive Summary: You should write this last. It should not exceed one page, and it
should highlight the key points you want to stress from the body of the plan. This is the
most important page in your plan, and if it is not done well, the rest of the plan is likely
to be ignored by investors or financial institutions. Your executive summary should give at
least preliminary answers to these questions:
- Does the business make sense?
- Is there a market for your product/service and can it be profitable?
- Is the plan well thought out?
- How do you distinguish yourself from your competition?
- Do you have a solid management team?
You should write this summary, rewrite it, edit it, and edit it again. It is that important.
Company Description: This is generally a very pedestrian section of the plan including such basic
items as the name of the company, its place of business and contact information, the legal form of
the business (e.g., partnership, corporation, sole proprietorship), what phase the company is in
(start up, expansion), a brief description of what you do, and some challenges your business and
the industry are currently facing.
Management Team: Oftentimes, the is the section readers go to immediately after the Executive
Summary. The reader wants to know who is running the show and if the management team is complete.
What is their background and experience? Do you have the right fit? Do you have outside consultants
and are there any glaring gaps that need to be addressed? Obviously, if this is a small start up
business and you are the only key employee, you must stress your credentials. If you are a mid-sized
company looking for a $2,000,000 finance package for expansion, you must be much more thorough in
your presentation. Depending upon your circumstances, you may need to address key several positions
such as:
- Chief Executive Officer
- Chief Financial Officer
- Vice President of Marketing and Sales
- Plant Manager
- Manager of Information Technology
- Director of Human Resources
- Primary Outside Consultants
The role, experience, specific accomplishments, education, and reputation within the industry of the
key players should be addressed. If you are missing an important member, you must describe what you
are doing to correct the situation.
Marketing Plan, Target Market, and Long Term Goals: Depending upon the size of your company,
the precise purpose of your plan, and who is going to read it, you may have to break this out into
separate sections. In this section you must show that there are clients who want your product or
service, where they are, and how you plan to make them yours. You should address geography
(e.g., you are a residential construction company and will be building new homes in Prince George
County, Maryland) and the make up of your target geography; you should address demographics and what
your client looks like (e.g., higher income professionals looking to build custom homes; income level;
age bracket); and you should address how you plan to approach the clients and get their business
(e.g., websites, mailing campaigns, brochures, presentations at the Chamber of Commerce and other
venues, and existing client referrals). The point is to make sure that there is an existing need
for your company and you have the ability to tap into it. Finally, you may want to address longer
term goals here as well (e.g., construct warehouses and one or two story office buildings) and how
you plan to accomplish those goals.
Competition: It is very important to "be real" in this section. No matter your product or
service, you have competitors and to say otherwise is a red flag to any reader. To them, it will
mean that you have not studied the industry or market and do not understand the realities of your
business. In this section, you should identify who your competition is, what strengths and weaknesses
they have, market share, and how you can separate your company from the field. You can do this by
comparing pricing, product features, your management team, your relationships with suppliers and
distribution chains, your operational strengths, and your customer loyalty.
Operations: This section addresses how you actually run your business. It has more nuts and
bolts than the others. It talks to technology, manufacturing processes, supply and distribution,
quality control, inventories, and cost and other financial controls. It adds substantive oomph for
the reader who wants to dig deeper and who is taking your plan seriously. This section shows that
you know what you are doing in operating your business and is often critical in persuading potential
partners or financiers to join your team. Note, however, that while it should be specific, it is
not an operating manual for the company. It is an overview showing how the company operates.
Financial Information: If you are an existing business, you have probably done much of this already.
You are likely to have an income statement, a balance sheet, budgets, and such things as cash flow
projections, sales projections, and a great deal of costing information. Depending upon your
business, you may have inventory controls, break-even analyses, and sales and capital expenditure
projections as well. Many of these statements can be included as an appendix to the basic plan.
This section is often used to address the funding you seek, how that funding will be used
(e.g., capital expenditures, operations, additional inventory, or launching new products or services),
and how much the principals have invested.
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